Privacy Policy
Introduction
Sirius Books (“we”, “us”, “our”) respects your privacy and is committed to protecting personal data in accordance with the UAE Personal Data Protection Law (PDPL) and applicable UAE legislation. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make purchases via our website and related services.
Controller details
Data Controller: Sirius Books
Address: [Insert address]
Contact: privacy@siriusbooks.ae
Personal data we collect
We may collect:
• Identity & contact data: name, email, phone, shipping/billing address.
• Transaction data: order history, payment transaction identifiers, invoice details (payment card details handled by payment gateway).
• Technical data: IP address, device/browser type, cookies, website usage and analytics.
• Optional data: marketing preferences, reviews, wishlists, and any data you choose to provide.
How we use your personal data (legal bases)
We use personal data to:
• Process orders, payments, deliveries and refunds (contractual necessity).
• Communicate about your orders and account (contractual/legitimate interest).
• Personalize site experience and product recommendations (legitimate interest, where permitted).
• Send marketing (only with your consent where required). You may opt out at any time.
• Comply with legal obligations (e.g., tax, anti-fraud, record-keeping).
Sharing and disclosure
We may share data with:
• Service providers: payment processors, delivery partners, IT hosting and analytics providers (processors).
• Legal & regulatory authorities where required by law.
• Third parties if we sell or transfer parts of the business—customers will be notified in advance.
International transfers
If personal data is transferred outside the UAE, we will use appropriate safeguards and comply with PDPL transfer requirements (contractual safeguards or authorized transfer mechanisms).
Data subject rights
Under applicable law you may have rights to:
• Access, correct, update or delete your personal data.
• Object to or restrict processing.
• Request data portability where applicable.
• Withdraw consent for direct marketing.
To exercise rights, contact privacy@siriusbooks.ae. We will respond within applicable legal timeframes.
Retention
We keep personal data only as long as necessary for the purposes above, to comply with legal obligations, or to resolve disputes. Typical retention periods: transactional records (minimum required by tax law), marketing preferences until opt-out, and account information until account closure plus any legally required archival period.
Cookies & tracking
We use cookies and similar technologies to operate the site, analyze trends, and deliver personalized content. You may control cookie settings through your browser; changes may affect site functionality.
Security
We apply reasonable technical and organisational measures to protect data (encryption in transit, access controls, vendor due diligence). No system can be 100% secure—if a breach affecting personal data occurs we will notify the relevant authority and affected individuals as required by law.
Children
Our services are not aimed at children under 16. We do not knowingly collect personal information from children; if discovered we will delete it.
Changes
We may update this policy. Any material changes will be posted with an updated “Effective date”.
Contact
[Insert postal address]